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Fiver London Ltd ("We" or "Us") are committed to protecting and respecting your privacy.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation, as amended and supplemented (the “Data Protection Laws”), the “controller” of personal information collected through websites we operate, including www.everything5pounds.com (the “Website”) is Fiver London Ltd, a company incorporated and registered in England with company number 07384676, whose registered address is Unit 44, Yardley Business Park, Miles Gray Road, Basildon, England, SS14 3GN.
1. PERSONAL INFORMATION WE MAY COLLECT FROM YOU
If you create an account with Us, We will collect information about you including your name, phone number, email address, age and gender. You may provide this information to Us directly through forms on the Website, or by signing in to your account with a third party such as Facebook, Google or Twitter (each referred to as a “Third Party Platform”) (see “Personal Information We May Collect from Third Parties” below).
We will use the personal information that We collect about you to:
If you place an order with Us, We will collect information about you including your name, phone number, email address, mailing address and payment details.
We will use the information We collect about you to:
If you check out as a guest, We will collect information from you including your name, phone number, email address, mailing address and payment details.
We will use this information to:
If you sign up to receive emails from Us, We will collect your name and email address. We will use this information to send you emails about products and services We think you may be interested in, updates about Us and/or the Website and to notify you of any changes about Our service.
When you open emails sent by Us, We gather your IP address as well as other statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications as well as to measure the effectiveness of our campaigns.
If you contact Us by telephone, email, post or using any other function offered by the Website, We will collect any information that you provide to Us.
We will use this information to respond to review, investigate and respond to your questions or comments as necessary. Please note that We may record telephone calls made to Us.
If you have placed items in your shopping basket but not checked out, we may email you to remind you so you can complete your purchase (while stocks last).
2. PERSONAL INFORMATION WE MAY COLLECT FROM THIRD PARTIES
When you use or access the Website by or through a Third Party Platform such as Facebook, Google or Twitter, you allow Us to access and/or collect information from the Third Party Platform (for example, your Facebook account) or via any cookies placed on your device by a Third Party Platform, as permitted by the terms of the agreement and depending on your privacy setting on the Third Party Platform. The information we collect from a Third Party Platform may include your name, gender, age and email address.
We also work closely with third party service providers including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers and search information providers (“Third Party Service Providers”). We may receive information about you from Third Party Service Providers and We may share some of the information We collect from you with Third Party Service Providers (see “Disclosure of Your Information” below).
3. PERSONAL INFORMATION WE AUTOMATICALLY COLLECT
When you use the Website, we will automatically collect information including:
4. OUR LEGAL BASIS FOR COLLECTING AND USING YOUR PERSONAL INFORMATION
If you create an account or place an order with Us, our legal basis for processing your personal information is that it is necessary for the performance of the agreement between you and Us.
If you contact Us, sign up to receive emails from Us, or simply browse the Website, our legal basis for processing your personal information is that we have a legitimate interest in administering and monitoring the Website, for analysis and research by Our group, promoting our business and responding to queries.
If you choose to accept cookies, we will collect and process personal data about you as set out in our Cookies Policy.
If you sign up to receive marketing messages from Us, or buy goods from Us, we will contact you from time to time with information about products and services that we think may be of interest to you. We may base these messages on pages you have viewed on the Website. We use a third party provider, Exposebox, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies including tracking pixels to monitor if you are reading our emails so that we can measure the effectiveness of our campaigns. If you do not want us to track emails sent to you, do not let your email application download pictures or do not subscribe to our marketing emails. You can opt out of receiving further marketing messages at any time by clicking the “Unsubscribe” link in any email you receive from Us, or by visiting “My Subscriptions” in your account (if you have created one). For SMS messages, reply with “STOP”. For postal marketing, please use the Contact Us form or write to us at “Stop Marketing”, Everything5Pounds, Unit 44 Yardley Business Park, Miles Gray Road, Basildon, Essex, England, SS14 3GN.
6. DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which includes Our subsidiaries, our ultimate holding company and its subsidiaries, from time to time (Our “group”), including Marketcom Technology Limited, who may process your personal information as further described here. Further details of Our group can be found at www.market-group.com. If you give your consent, Our group companies may use your information to provide you with targeted advertising on this or other websites.
We may share your personal information and information about the orders for the purchases made through the Global-e checkout facility with Globale U.K. Limited (Global-e). Global-e may use your information in the same way as We use your information (as described above), in particular to dispatch your order.
We or Our group companies may share your information with selected third parties including:
We may disclose your personal information to third parties:
7. INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION
The personal information that We collect from you will be transmitted to third parties located in countries outside of the European Economic Area (“EEA”) including the United States. If you would like more information about how your personal information is transferred, and the safeguards applied, please use the Contact Us form.
8. RETENTION OF YOUR PERSONAL INFORMATION
The period for which We will retain your personal information will vary depending on the purposes it was collected for, as well as the requirements of any applicable law or regulation.
For example, if you order a product on the Website, We will store your personal information and details about your order for as long as is necessary to comply with applicable tax legislation, and for the period for which you or We could bring legal proceedings in relation to your order.
9. YOUR RIGHTS
You may have certain rights in relation to the personal information We collect about you. These may include the right to request access to the data We hold about you, or to obtain a copy of the personal information in machine readable format, to request that it is erased or that any inaccurate personal information is rectified. You may also have the right to ask Us to restrict how we process your personal information or to withdraw your consent to how We process your personal information. Please use the Contact Us form if you would like to make a request.
You also have the right to complain about the use of your personal data to the Supervisory Authority, which in the UK is the Information Commissioner’s Office.
10. THIRD PARTY WEBSITES
The Website may, from time to time, contain links to and from the websites of our partners, affiliates, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content on these websites and We are not responsible for the practices employed by them. If you follow a link to any of these websites, please note that these websites have their own privacy and customer support policies and We do not accept any responsibility or liability for these policies. Please carefully check these policies before you submit any personal information to these websites.
11. CHANGES TO OUR POLICY
This policy will be reviewed from time to time to take account of changes to Our operations and practices. If We make changes, We will notify you by revising the date at the top of this policy, and if the changes are significant, We may provide you with additional notice, such as adding a statement to the homepage of the Website or sending you an email with the update. Any personal information held will be governed by Our most current policy.
12. CONTACT US
Last updated: 30 June 2021
The cookies used on this website are either set by Fiver or by its third party partners.
Cookies used on this website fall into the following categories:
Some of these are "session cookies", which stay in place only for the duration of your visit to our Website and are deleted at the end of your browsing session. Others are "persistent cookies", which remain on your device for a period of time after you have left the website.
We will place Strictly Necessary cookies on your device when you first visit the Website. We will only place Performance, Functionality and Targeting cookies on your device if you provide consent to us doing so.
These cookies are essential in order to enable you to move around the Website and use its features. If you remove or disable these Cookies, we cannot guarantee that you will be able to use our Website or benefit from all our security features.
These Cookies contain a unique reference number which, for example, helps us to:
Performance Cookies collect information about how visitors use our Website. They allow us to recognise and count the number of visitors and to see how visitors move around our Website and are used to, for example:
These Cookies are used to provide services or to remember choices you make so we can personalise our content for you (for example, by remembering your choice of language or region). We use this information to customise your experience of our Website to meet your preferences for content layout, text size etc.
You can manage these Cookies using your browser settings, however if you block them we may not be able to offer you certain services that you have chosen.
These cookies record the fact that you have visited our Website, including which web pages you have accessed, which device you have accessed them from and which links you have followed. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
This information may be used, for example:
You can manage these cookies using your browser settings. Please note that if you do block these cookies using your browser, you may still be shown advertisements, however these may be less relevant to you.
HOW DO I CHANGE MY COOKIE SETTINGS?
The first time you visit our website from an internet browser you will be asked to set your cookie preferences using a ‘cookie manager’. The only cookies that will be delivered by default are those that are strictly necessary for website performance. All other types of cookies will be set to ‘off’ unless you choose to turn them on. You may need to refresh your page for your settings to take effect. If you click accept all cookies then all types of cookies will be switched on.
Your preferences will be remembered for one year. This is because the ‘consent cookie’ will expire after one year. You will be then asked to choose your preferences again.
Accept or block Cookies
Most browsers have cookies enabled by default but you are able to change your cookies settings, which are usually found in the 'options' or 'preferences' menu of your internet browser.
You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies you may not be able to access all or part of our Website. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit www.allaboutcookies.org.
Last updated: 17 Feb 2023
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