We currently ship items all around the world (for international orders, we have partnered with Global-e, which is a third-party service and a merchant of record. This allows us to ship our products to 100s of countries and for you to see the cost of product and shipping fees in your local currency as well as ensuring applicable duties and taxes are paid for).

All customers must be able to provide a valid shipping address and resident to where the parcel is to be sent. A full breakdown of the shipping details, which includes the full total amount, will be given to you at the checkout before the order is confirmed. Customers hold the right to leave the order stage at any time before the order goes through. Please be advised that under no circumstance would a UK customer have to pay an additional fee for postage upon collection of a parcel from the courier.

All of the delivery charges for international and domestic parcels are calculated on the weight and size of the parcel and you will be informed of the full total amount of your order before you make your payment. Customers still hold the right to leave the order stage at any time before payment is made and your order will not go through.

It is the customer’s responsibility to ensure that all of the order details are correct including; Name, shipping address, sizes, colours and styles. This information cannot be amended or changed once your order is picked and packed. We do not hold liability for parcels delivered to addresses incorrectly stated on the order.

If there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise you or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date providing that the service is applicable.

Depending on your method of payment, you can have your parcel shipped to an alternative address. If a major credit or debit card is used on our website, the billing address must always be the same address to where the card is registered to otherwise this may prevent an order from going through successfully.You must ensure that the full address details are included, such as the company organisation or name. You can use any available address line to provide additional details such as company name or other specific address information.

For international orders, we have partnered with Global-e, which is a third-party service and a merchant of record. This allows us to ship our products to 100s of countries and for you to see the product and shipping fees in your local currency. When you make your payment using Global-e you will see that your payment method is charged by **Global-e//Everything5pounds.com** The Purchase is subject to Global-e terms and conditions which can be found at the bottom of the checkout page.

Please note that all EU orders will be shipped with all delivery duties paid (DDP delivery duties paid). Parcels outside of the EU, for example, Australia, Norway, Switzerland and New Zealand, will be sent using DDU (Delivery Duties Unpaid) and any duties or taxes (VAT) are to be paid by the customer upon delivery. Any such duties and taxes are beyond the control of Everything5pounds.com and will be your responsibility to pay, if and when you are requested to by the local authorities. If you refuse to accept these charges, your order will be returned to Everything5pounds.com and the order will be refunded back to you.